Terms of service
Terms of Service
OVERVIEW
This website is operated by Altma, a brand owned and managed by Duomodo Ecom LLP. Throughout the site, the terms “we”, “us” and “our” refer to Altma.
Altma operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a curated shopping experience (the “Services”). Altma is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have given consent for minors under your supervision.
You agree to provide accurate, complete, and current account and purchase information. You are responsible for maintaining the confidentiality of your account and for all activities under it.
SECTION 2 - OUR PRODUCTS
We strive to display our car fragrances as accurately as possible. However, actual product appearance, including color and finish, may vary depending on your device.
We do not guarantee that product expectations will match individual preferences (including scent perception).
All product descriptions and availability are subject to change without notice.
SECTION 3 - ORDERS
By placing an order, you make an offer to purchase. We reserve the right to accept or reject any order.
Orders are confirmed only after successful payment processing.
Once an order is placed, cancellation requests may not be accommodated.
All purchases are subject to our Return & Refund Policy.
SECTION 4 - PRICING AND BILLING
Prices are subject to change without notice.
All prices displayed exclude applicable taxes, shipping, and handling charges unless stated otherwise.
You agree to provide accurate billing and payment information and authorize us to charge your payment method.
SECTION 5 - SHIPPING AND DELIVERY
Delivery timelines are estimates and not guaranteed.
We are not responsible for delays caused by shipping carriers, customs, or external factors.
Risk of loss transfers to you once the product is handed over to the courier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website—including text, images, branding, and design—is the property of Altma / Duomodo Ecom LLP and is protected by applicable intellectual property laws.
Unauthorized use is strictly prohibited.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools. These are provided “as is” without warranties, and we are not responsible for their functionality or performance.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their content, accuracy, or practices.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. However, all purchases are made directly with Altma.
Shopify is not responsible for any issues related to transactions, products, or services purchased through our store.
SECTION 10 - PRIVACY POLICY
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 - FEEDBACK
Any feedback, suggestions, or submissions provided to us may be used by Altma without restriction or compensation.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders without prior notice.
SECTION 13 - PROHIBITED USES
You may not use our Services for unlawful, harmful, or abusive purposes, including:
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Violating laws or regulations
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Infringing intellectual property
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Spreading malware or harmful code
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Engaging in fraud, spam, or misuse
We reserve the right to suspend or terminate access for violations.
SECTION 14 - TERMINATION
We may terminate or suspend access to our Services at any time without notice if you violate these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free operation.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Altma shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold Altma and Duomodo Ecom LLP harmless from any claims arising from your violation of these Terms or misuse of the Services.
SECTION 18 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of India.
SECTION 19 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
For any questions regarding these Terms, please contact:
Altma Support
care@altma.co
Registered Address:
Altma
Duomodo Ecom LLP
No. 4/461, 2nd Floor, Suite No. 1942
Valamkottil Towers, Judgemukku
Kakkanad, Kochi - 682021
India