Shipping policy

Shipping Policy

At Altma, we aim to deliver your order quickly and reliably.

All orders are processed within 1–2 business days after payment confirmation.

Orders are not processed or shipped on Sundays or public holidays.

Once your order is shipped, you will receive a confirmation with tracking details.

We offer Free Shipping across India on all orders.

Estimated delivery timelines:

Delivery timelines are estimates and may vary depending on your location and courier availability.

Cash on Delivery is available across select locations.

An additional ₹80 COD charge will be applied at checkout for all COD orders.

Once your order is shipped, you will receive tracking details via email or SMS.

If you do not receive tracking information within 3 days of placing your order, please contact us.

While we strive to deliver on time, delays may occur due to:

Altma is not liable for delays once the order has been handed over to the courier.

Please ensure that your shipping address and contact details are accurate.

We are not responsible for orders delivered to incorrect or incomplete addresses provided at checkout.

If an order is returned to us due to incorrect details, re-shipping charges may apply.

If your package arrives damaged or you believe it is lost in transit, please contact us within 7 days of delivery (or expected delivery date).

Altma Support
care@altma.co

We will work with the courier partner to resolve the issue and ensure you receive a replacement or refund, as applicable.

For any shipping-related queries, please contact:

Altma Support
care@altma.co